Terms & Conditions
Refund and Cancellation
Advance once paid shall not be refunded, if intimated 15 days in advance, reservation can be utilised within next 90 days subject to availability and prior reservation, re-booking is not allowed for weekends, Diwali, Easter, Christmas and New year's and other major holidays announced for Elections, etc. Any change in tariffs difference will be payable.
Whilst every effort is made to ensure cleanliness of the swimming pool, in the monsoon season due to heavy rains the PH of the water keeps changing , in case of the same we regret any inconvenience caused. Non usage of the pool is not grounds for refund.
The use of all utilities and sports equipment at the villa including the pool, ATV bikes, Mountain bikes, trampoline, swings etc are at your own risk. The Management does not take any responsibility for death, injury due to use of the same. Children must be supervised at all times, the Management does not provide baby sitters and is not responsible for the same.
The Management is not responsible for any death, injury caused due to use of any sports equipment swimming pool, trampoline or any other equipment on the premises at Forest Hills. Children must be accompanied by an adult at all times and supervised in the swimming pool.
Meals and Timings
Breakfast : 8.30am - 10.30am
Lunch : 13.00pm - 14.30pm
Dinner : 20.30pm - 22.30pm
Kindly note the following:
All Meals package is as per set menu decided prior to arrival. Any extras not mentioned and ordered at the villa will be chargeable.
Items in the set menu if ordered and eaten in advance will not be served again during the main meal service. If the same is asked to be served again it will be charged portion wise.
Items not consumed at meal times will not be served later or the next day or credit given for the same. The same will be charged additional if ordered later.
Child Meals: Additional/ Separate meals ,milk etc. will be charged.
Tea/Coffee Facilities are provided in room, fresh tea/coffee, Specialty tea /coffee will be charged.
Mineral Water consumed is chargeable.
Drivers/Maids and accompanying staff are charged a nominal charge for their food and stay. Separate Meals are cooked and provided for staff, any items ordered a la carte from the menu or eaten from guest meals will be charged at normal rates, kindly inform your accompanying staff of the same to avoid any misunderstandings later.
For a pleasant getaway with your pet, here are some common "petiquette" tips to keep in mind:
- Make sure your dog is up-to-date with vaccinations and has a current ID tag.
- Clean off your dog when he/she is wet or dirty, using provided towels, prior to letting them in your villa/tent.
- Clean up after your dog and dispose of any waste.
- Notify the operations team of any dog "accidents" immediately and request special cleaning efforts